About HiBo

We are a China sourcing agent for overseas buyers. Offer factory matching, negotiation, QC & logistics to help you source Chinese goods safely and efficiently.

Est. 1999 — Hamburg
Our Story

HIBO ‑ Shaanxi HiBO Trading Co., Ltd.

Located in Xi’an, the starting point of the ancient Silk Road and a core hub of the Belt and Road Initiative, HIBO is a trading enterprise specializing in China‑based export supply‑chain services. We are committed to helping global clients efficiently connect with China’s manufacturing resources.

Our main product lines cover commercial kitchen equipment, welding equipment, building materials & steel products, hardware & electromechanical supplies, and related engineering materials. We also provide procurement consultation, product selection, supplier coordination and complete export‑support services tailored to client requirements.

Benefiting from Xi’an’s logistics‑hub advantages and well‑established cross‑border trade system, we build a complete service chain ranging from domestic procurement to international shipping. Our services include direct factory sourcing, quality inspection, professional export packaging, customs clearance, ocean freight and document support.

Est. 1999 — Hamburg

✅ Multilingual business communication for prompt inquiry handling and technical‑specification confirmation
✅ Independent pre‑shipment quality inspection to control product quality and avoid quality risks upon arrival
✅ Custom export‑packaging solutions, including ISPM15 heat‑treated fumigation‑free wooden cases and reinforced pallets to ensure safe long‑distance ocean transportation
✅ One‑stop preparation of full‑set export documents, test reports, MSDS, customs‑declaration papers and other relevant paperwork
✅ Full‑order tracking with real‑time updates on production, inspection, container loading and logistics progress

HIBO strives to be your trusted Chinese export partner for clients worldwide.

15K+
Active Clients
50+

Countries Served

25 yrs
Industry Experience
150+
Global Partners
Our Services

Three Promises. Every Shipment.

On-Time Guarantee

We commit to the agreed delivery window or we cover the cost. Our 98% punctuality rate is not a marketing claim — it is a contractual standard.

Zero Damage Policy

Every shipment is handled with the same care. Specialised packaging protocols, padded loading bays, and full cargo insurance on every booking.

24/7 Support

Our global operations centre is staffed around the clock. Call, email, or use our portal — a real logistics expert responds within 15 minutes.

24/7 Support

Our global operations centre is staffed around the clock. Call, email, or use our portal — a real logistics expert responds within 15 minutes.

24/7 Support

Our global operations centre is staffed around the clock. Call, email, or use our portal — a real logistics expert responds within 15 minutes.

24/7 Support

Our global operations centre is staffed around the clock. Call, email, or use our portal — a real logistics expert responds within 15 minutes.
Our People

The Experts Behind Every Shipment

Our leadership team brings over 120 combined years of freight, technology, and supply chain expertise across every major trade corridor.
01

Marcus Holt

CEO & Founder
02

Sarah Chen

Head of Operations
03

James Okafor

Director of Freight
04

Lena Vogel

Customer Success Lead
FAQ

Questions We Hear Most

Can't find what you're looking for? Our team responds within one business hour.

Meridax operates across all four primary freight modes: road, air, sea, and rail. For most international shipments, we combine modes to optimise for time, cost, and carbon impact. Our multi-modal capability means you receive a single invoice, a single point of contact, and real-time tracking regardless of how many modes your cargo moves through.

Submit your shipment details through our contact form or call our freight desk directly. We return a fully itemised quote within two business hours for standard lanes, and within four hours for complex or oversized freight. Quotes include all known surcharges — no hidden fees added at invoicing.

All active shipments are visible through the Meridax client portal, updated every 15 minutes via GPS and carrier data feeds. You can share tracking links with your own customers, configure automated milestone alerts via email or SMS, and access a full event log from pickup to delivery. API integration is available for TMS-connected accounts.

Yes. We have in-house customs brokerage in 30+ markets and can manage the full documentation lifecycle — commercial invoices, bills of lading, certificates of origin, EUR.1, phytosanitary certificates, and more. Clients with recurring cross-border lanes can opt into our pre-clearance programme, which eliminates border delays on established routes.

Meridax is ISO 9001:2015 certified for quality management across all operations. We hold GDP certification for temperature-controlled pharmaceutical logistics, IATA membership for international air cargo, and AEO (Authorised Economic Operator) status in the EU and UK, which accelerates customs clearance across European lanes.

All shipments are automatically covered by our all-risk cargo insurance up to EUR 250,000 per consignment at no additional charge. Coverage extends from pickup to delivery, including loading, transit, and unloading. For high-value or sensitive cargo, we arrange bespoke cover with approved underwriters — simply declare the value at booking and we handle the rest.